Shipping Policy

We ship from Alpharetta, Georgia Monday through Friday. Orders placed before 4PM EST usually ship out the same day. Typically, orders placed after 4PM EST will ship the following day. Orders placed Friday after 4PM PST will ship the following Monday. We ship with Fedex, UPS and USPS. Products are packaged with sturdy packaging to ensure safe delivery to your door.

FREE Shipping for US Domestic

We offer FREE shipping on orders over $50. 

  • FREE Shipping for all orders over $50, for retail customers only;
  • FREE Shipping ONLY applies to orders delivered to  U.S. contiguous 48 states.

We hope you don't need to return the products or cancel the order. However if you do need to return a product or cancel an order, we have friendly hassel free return policy to make sure you have a pleasant shopping experience at Fittop. 

Transit Time

Shipping time usually takes 1-3 working days on the East Coast and 3-5 working days to arrive to the West Coast. Shipping costs are not refundable. Tracking numbers of shipments are sent Monday through Friday. 

If you still have questions about your order, you are welcome to drop us a line at sales@fittop.us.

Import Duty and VAT charge for International Orders

  • Import duty and VAT charge vary by country.  There is no way we can predict how much import duty the destination country is going to charge. Therefore it is customer's responsiblity to pay for the duty and VAT charge. Please note, we don't collect duty and VAT charge when you place the order. The customer will need to pay for the duty and VAT charge to your local government when the package arrives. 
  • If the customer refueses to pay for duty and VAT charge, the package will be returned to us. International shipping will be deducted from the refund.